TO OUR VALUED CUSTOMERS OF KENORA GM
With the growing concern of the COVID-19, it is our top priority to keep our staff and customers safe & healthy while still being able to provide our services to you. We are taking all necessary precautions and appropriate measures to do our part in reducing any risks by being diligent with cleanliness, sanitizing, and focusing on our high traffic areas (shuttle vehicles, doors, desk, phones, arm rests, etc.). We will keep the public updated with any changes. We have limited staff but understand the public, emergency services, and more still need means of safe transportation and vehicle maintenance. We also understand, that not all things can stay at a standstill and or wait. We will not be having complimentary beverages at this time, or reading material in our Wait Rooms. To protect the public and our staff, we please ask to refrain from visiting our location in person if you are feeling unwell. All staff have been notified of safety protocols regarding COVID-19 and keeping our Dealership safe for you.
Our steps include:
- Thorough cleanings of all dealership facilities daily
- Sanitizing gel and foam stations available on-site
- Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
- Adhering to the recommended six feet of social distance from other staff and customers
We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.
Here are some other programs we have in place to help keep you safe:
Buy From Home Program
- Browse our Online Inventory here.
- Contact our Sales Team by visiting our Contact Us page.
- A Sales Team member will contact you via Call, Email, Facetime, or platform of your choice to do a video showing of the vehicle of interest.
- Complete a trade-in evaluation in minutes from the comfort of your own home by visiting: www.kenoragm.com/TradeInForm. We will request pictures of your trade in to be texted or emailed to us.
- Once you're ready to buy we'll provide all necessary documents to you online. Everything will be done over email, text and phone.
- Upon completion of your paperwork the vehicle will be delivered to your desired location. We will inspect your trade in person to make sure everything is as stated.
- Once completed we will swap keys, that's it!
At Home Service Needs
- Call (807) 468-8984, or book your Service Appointment here.
- Drop off your vehicle, and let us drive you back home or arrange a ride home yourself. Our Shuttle/Courtesy Vehicles are being cleaned & disinfected after every use. After completion of your vehicle, we'll ensure it's completely disinfected.
No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website. Together, we can maintain a healthy environment and combat the spread of COVID-19.
We're here to help, with our staff and public's safety being our first priority. We're doing our very best to take all precautions, and we look forward to responsibly serving your needs during this difficult situation.
If you have any questions or concerns, please reach out to our Vice President, Brendan Morris (807) 468-8984.
Thank you,
Brendan Morris
Vice President
Kenora Chevrolet Buick GMC
